6/1/2023 0 Comments Link earthnet glassdoor![]() The noise level in the work environment is usually moderate and the employee usually works in a climate-controlled office environment Required to pass a background check through the State of Nevada This schedule may change at any time according to the department's needs. Must be able to lift, carry up to 30 pounds with a fair consistencyįlexibility Each department selects the hours of work schedule for the department staff based on the department's needs. Must have a valid driver's license and be able to drive the AHN Company Car when needed Knowledge of public health programs preferredĮxcellent communication skills, both oral and writtenīe able to stand between 3 - 6 hours per dayīe able to sit at a computer for up to 4 - 6 hours per dayīe able to withstand hand/wrist deviation and repetition Minimum two years computer experience including Microsoft operating systems, word processing, spreadsheets, data base input and report generation. Minimum two years Customer Service Experience Minimum Education: High School Diploma AA Degree Preferred Must attend staff meetings and be willing to meet with manager on a consistent and regular basisĪbility to adapt to changing work environment and duties Gain a basic and clear working knowledge of SalesforceĪbility to be both compassionate and professional while serving our populationĪbility to be both compassionate and professional with staff Gain a basic and clear working knowledge of the Mitel phone system Gain a clear and basic knowledge of Access to Healthcare Network Services Gain clear and working knowledge of social services available throughout our community establish and maintain appropriate working relationship with persons and agencies involvedĮxtreme computer proficiency in MS Office Suite and internet research Gain a clear and working knowledge of the Access Health Software system used in tracking demographics and service data, case management and member referral s Knowledge of health care delivery and/or health care insuranceĭemonstrated experience in planning and execution of organization communicationĪbility to describe and communicate complex concepts Gain a clear and working knowledge of Access to Healthcare Network, Nevada Check-Up, and Medicaid, Private insurance plans, including the eligibility criteria and enrollment process Implement critical thinking abilities with an emphasis on research skills and resourcefulness Effectively communicate with all AHN departments, as neededĬreate and maintain effective working relationships with partner organizations.Implement coordinated strategies to ensure effective caller assistance.Input critical caller information into database.Obtain the ability to enroll clients into various AHN programs Help consumers enroll in health insurance plans through NVHLįield inquiry calls from interested parties, explain various health care program requirements, make timely disposition of calls and take appropriate actions on inquiry calls, questions and referrals offering information on other programs such as AM, Healthy Living Plus, WHC and other outside resources.ĭetermine appropriate health program for the caller based on income and family size criteria.Give unbiased explanations of insurance plans offered through Nevada Health link. Gain and maintain a general working knowledge of health insurance plans and terminology MUST BE ABLE TO OBTAIN EXCHANGE ENROLLMENT FACILITATOR LICENSE THROUGH THE STATE OF NEVADA (LICENSE FEES PAID BY AHN) Key responsibilities and accountabilities: Flex time will be given for after hours and weekend events. Events can occur during or after working hours, including weekends. The Outreach Specialist will attend Nevada Health Link outreach events. Nevada Health Link Outreach Specialist will screen and enroll callers for all health care programs available in Nevada, including but not limited to: ACA insurance plans, Access to Healthcare Network, Nevada Medicaid and Nevada Check-Up. Nevada Health Link Outreach Specialist will field inbound telephone calls from individuals and families in need of affordable healthcare. This is a part-time position, 20 hours a week. 2022 BEST PLACES TO WORK IN NEAVDA FOR WORKING PARENTS!Ģ021 BEST PLACES TO WORK IN NORTHERN NEVADA!
0 Comments
Leave a Reply. |